Contact Blacksmith Blades
Product, service, order, and custom shear support.
Start with the right support path so service questions, custom requests, and order issues reach the right context.
Contact options
Start with the right route.
Choose the support path that best matches your question so the right details are included from the start.
Service questions
Ask about shear sharpening, clipper blade sharpening, tool condition, and whether a blade or shear is ready for service.
View servicesOrder and account support
Use your account area for order history, saved details, checkout records, and account access.
Open my accountCustom shear requests
Start here for custom shears, finish options, grip guidance, private label questions, and academy or salon requirements.
Custom shearsBefore you reach out
Details make support faster.
Product names, order numbers, tool photos, service history, and a short description of the issue help narrow the next step quickly.
Support details
Send the information that matches the request.
For sharpening
Share the tool type, what feels wrong, when it was last serviced, and whether it has been dropped or previously repaired.
For product help
Include the product name, size or option you are considering, and whether the tool is for salon, barber, academy, or home use.
For orders
Have the order number, account email, shipping destination, and any photos of the issue ready before requesting support.
Common contact questions
Know where to start.
What should I include when asking about service?
Include the tool type, the issue you are seeing, how often the tool is used, and clear photos if there is visible damage.
Where should order questions start?
Start with the account area when possible so order history, checkout details, and saved information are easy to reference.
Can I ask about custom or private label shears?
Yes. Include the intended use, preferred size or finish, quantity, timeline, and whether the request is for an individual, salon, academy, or brand.
Need product help instead?
Browse the current catalog, compare options, or use account links for order and checkout records.